We witnessed the slot tech removing the top, front panel and connecting the speaker wires. When the shouting and belligerent language, from both sides, was brought to our host‘s attention, he called,, the Slot Technician Manager who sent,, a Slot Technician over to check the machine. That is not an option for a Video Poker machine because of the audible winning hand feature.īecause the floor supervisor,, flat out refused to send a slot technician over to check the machine we were playing, my husband was forced to get several people involved throughout the casino, including security, and almost got thrown out. The manufacturer gives the owner of a Video Poker machine the ability to turn the sound down or up, but not off. Unlike a regular slot machine, a Video Poker machine has an audio alert when the player is dealt a winning hand. We were told by a slot attendant and then a floor supervisor, that the video poker machine was broken and they would not fix it. While playing Video Poker Machine # C20032979 at Fantasy Springs Resort and Casino on December 31, 2010, we experienced the machine not having any sound. Before playing at this casino, you should take a few minutes to read our experience there.

Fantasy springs casino